MyHealth360 provides a comprehensive suite of health and well-being benefits including: two medical plans, prescription drug, dental and vision coverage, and Flexible Spending Accounts (FSAs). If eligible, you can select one of four coverage levels: Employee Only, Employee + Child(ren), Employee + Spouse/Domestic Partner or Family.
In the Piedmont Choice Plan, your bi-weekly premiums are higher than the Piedmont Exclusive Plan because we’re offering you and your family more choice when it comes to providers and where you receive care.
Medicare navigation support will be available through SmartConnect at no cost to you. All Medicare-eligible team members, spouses/domestic partners and dependents who are interested in enrolling in Medicare, Medicare Supplements or Medicare Advantage plans can receive assistance with plan comparisons, selection and enrollment. Additional resources include ongoing support for plan and claims questions, as well as access to educational materials, webinars and licensed agents. Learn more.
Provider Networks and Directories
The level of benefits you will receive depends on where you choose to receive care. In the Piedmont Choice Plan, you can choose to receive care in any of these three networks or tiers.
To find a provider, MyHealth360 members can download and open the Castlight mobile app and select “Find Care.” If you are not enrolled in a MyHealth360 plan and are interested in enrolling, you may search for in-network providers and facilities. In your search results, Tier One providers will be clearly labeled with a green checkmark; all other providers are considered Tier Two.
You will receive high-quality care at the most affordable price possible when you use Piedmont Preferred Network (Tier One) providers and services. This includes: All Piedmont Clinic physicians, Piedmont Healthcare facilities, Piedmont-branded urgent care centers, Children’s Healthcare of Atlanta (CHOA) facilities, The Children’s Health Network (TCHN) pediatricians, Kids First Health pediatricians, Middle Georgia Pediatrics, Primary Pediatrics, Wellstar Augusta University pediatric facilities and pediatric network and others, as well as emergency care.
Note: Not all physician offices located on Piedmont campuses are in the Piedmont Clinic.
You will have higher out-of-pocket costs when seeing providers or receiving services at the Tier Two level, except for select services. Providers or facilities within the Cigna OAP Network include Emory, WellStar Health Systems, Wellstar Augusta University pediatric facilities and pediatric network and others.
When you select an Out-of-Network (Tier Three) provider, you will incur the highest out-of-pocket expenses. Providers and facilities are those not included in Tier One or Tier Two.
If you have questions about your two medical plan options, contact Cigna at 877-601-3835 or visit mycigna.com.
Support for Reproductive Health
Fertility, pregnancy and postpartumbenefits will be available through Progyny beginning Jan. 1, 2025. MyHealth360 plan members can receive up to two SmartCycles with coverage for IVF, IUI and fertility preservation through Progyny providers. This includes medical services and medication on each treatment journey. You also receive unlimited guidance and support from a dedicated patient care advocate who can help you navigate a large network of fertility experts. Progyny also offers menopause and midlife care. For more information, see the benefits overview and Progyny Member Guide. You can also call 833-233-0722 or visit progyny.com/benefits.
Why Progyny?
Partnering with Progyny closely aligns with our systemwide goal of improving and advancing maternal fetal health in Georgia and beyond.
Not sure which plan to choose? Scroll through these examples:
Since William’s doctor is in the Piedmont Preferred Network, the Piedmont Exclusive Plan offers lower costs across the board. William is on vacation and gets into an accident. His four-day, out-of-state hospital stay costs $900 in copays (emergencies are covered at the highest benefit level). William also needs a wheelchair for $800. He pays the $500 deductible (copays don’t count toward the deductible), and he and the plan split the remaining $300 (he pays 15% – $45).
Martha is undergoing cancer treatment at Emory. She has seen the same doctor for two years, and she doesn’t want to switch. Martha chooses the Piedmont Choice Plan because she wants to continue receiving care from her cancer doctor, who is in the Cigna Open Access Plus (OAP) Network (Tier Two).
Meet Jill
Plan: Piedmont Exclusive Plan Who’s Covered: Family Premium: $292.09 (full-time, bi-weekly) Out-of-Network Coverage: Emergency Only Deductible: $1,000 (Tier One: Piedmont Preferred Network) Out-of-Pocket Maximum: $6,850 (Tier One: Piedmont Preferred Network)
Situation:
Since the family’s doctors and pediatricians are in the Piedmont Preferred Network, the Piedmont Exclusive Plan offers lower costs across the board for Jill and her family, including most healthcare services being covered with copays.
Prescription Drugs
Prescription drug coverage administered directly by Express Scripts is provided automatically when you enroll in one of Piedmont’s medical plan options. The coverage for your medications is the same regardless of the medical plan you choose. Please note: All fertility medications are managed through Progyny.
When it comes to prescriptions, there are six easy guidelines to follow:
Register with Express Scripts for online account access.
Use generic drugs when you can. Take a look at the drug pricing tool and be sure to ask your physician or pharmacist if a generic substitute is available—it could save you money!
Take advantage of preventive medication at no cost to you. To help you maintain a steady treatment regimen, certain preventive medicines are paid at 100% with no deductible when you visit an in-network pharmacy. This includes many diabetes, cholesterol, blood pressure and other select medication categories.
When you use the broad Express Scripts network of retail pharmacies, including Piedmont pharmacies, Oconee Drugs, Walgreens, and Walmart retail pharmacies, you can get a 90-day supply of your medication for just two times your 30-day copay amount.
Consider using the Home Delivery Pharmacy mail-order option and the mobile app for your maintenance medications—for 2.5x the 30-day copay for a 90-day supply, rather than receiving refills at a retail pharmacy. Review the Home Delivery FAQs for more details.
Remember to explore drug options with your physician to avoid costly name-brand and specialty drug copays that may not be necessary. If you must use brand or specialty drugs, to help offset the cost, take advantage of manufacturer coupons.
You must meet a $150 (per member) annual deductible for brand-name prescriptions (preferred and non-preferred) before benefits begin.
This is a separate deductible from the medical plan deductible.
You will not need to meet this deductible for generic prescriptions.
Piedmont Direct Pharmacy
We offer life-changing specialty pharmacy services designed to simplify every aspect of your care. From obtaining financial assistance, to navigating through your insurance benefits, coordinating with providers, and managing refills, Piedmont Specialty Pharmacy patient liaisons are ready to help you and your family.
Our team can answer and address insurance-related questions and conduct prior authorizations for complex, rare and chronic medical conditions that require specialized medication therapy.
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Most Piedmont Locations (team members in Atlanta, Athens, Augusta, Cartersville, Columbus, Eastside, Fayette, Henry, Macon, Mountainside, Newnan, Newton, Rockdale, Walton, System Support Services and Physician Enterprise [Piedmont Clinic, PHI and PMCC])
In-Region Remote (team members residing in Georgia, Alabama and South Carolina, including System Support Services and Physician Enterprise [Piedmont Clinic, PHI and PMCC])
Out-of-Region Remote (team members in all other U.S. states; including System Support Services and Physician Enterprise [Piedmont Clinic, PHI and PMCC])
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Most Piedmont Locations
(team members at Atlanta, Athens, Columbus, Eastside, Fayette, Henry, Mountainside, Newnan, Newton, Rockdale, Walton, System Support Services and Physician Enterprise [Piedmont Clinic, PHI and PMCC])
(team members residing in Georgia, Alabama and South Carolina, including System Support Services and Physician Enterprise [Piedmont Clinic, PHI and PMCC])
For non-emergency care, get a virtual visit on your computer or smartphone from anywhere. You have 24/7 access to board-certified doctors for a copay. Also, get same-day care for minor injury or illness at all Piedmont-branded urgent care centers for a copay. Most locations are open seven days a week with extended hours.
Is support available for diabetes and nutrition issues?
Yes. MyHealth360 members (regardless of what medical plan they choose) receive coverage on diabetic products, supplies and durable medical equipment. You can also attend unlimited pre-diabetes and diabetes education classes and counseling sessions and three nutrition consultations per year—with all costs covered by the plan. A referral from your primary care physician is required.
What else should I know about the Piedmont Choice Plan?
In the Piedmont Choice Plan, you can:
Receive coverage for in- or out-of-network services
Plan to pay more in bi-weekly premiums for coverage
Pay fixed-dollar copays for some services
Expect to share a percentage of the cost with Piedmont for most expenses
Budget for higher out-of-pocket maximums
It could save you money!
Brand-Name – Example
One 90-day supply
$350
Three refills (for a one-year supply
$600 (3 x $200)
Total Costs
$950
Generic – Example
One 90-day supply filled through mail order or at Walgreens
$0
Three refills (for a one-year supply
$0
Total Costs
$0
Annual Savings
$950 ($950-$0 = $950)
Legal / Disclaimer
This website is not inclusive of all situations and is provided for informational purposes only. It is not intended to be an official legal document. If there are conflicts between the website and IRS regulations, the member handbook, or the Summary Plan Description (SPD), IRS regulations, the member handbook, and the SPD will govern.
