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Well-being

Piedmont’s well-being programs are designed to meet the holistic wellness needs of our multi-generational and diverse workforce. Explore the exciting offerings that support your behavioral health, physical wellness, family wellness and financial wellness at every stage of your life.

Be sure to connect with your designated system wellness team for more information.

Behavioral Health

Crisis Care

1-844-338-4232

Piedmont Crisis Line

1-800-422-4453

National Child Abuse Hotline

988

National Suicide Prevention Lifeline

1-800-799-7233

National Domestic Violence Hotline

1-877-731-3949

VITAL WorkLife for Physicians, APPs and Executives

1-855-244-6211

Military Veterans
Support Line

Piedmont Crisis Line: 844-338-4232

The Piedmont Crisis Line provides Piedmont team members and their family members direct access to confidential counseling and referral services. The Piedmont Crisis Line is available 24/7. Professionally trained counselors and Spanish translators are available to assist. Call 844-338-4232.

National Child Abuse Hotline: 1-800-4-A-CHILD

The hotline provides team members, family members and the community with crisis intervention, information and referrals to thousands of emergency, social service and support resources. Call or text 24/7 for confidential access to professional crisis counselors. 1-800-4-A-CHILD (TDD 1-800-422-4453)

National Domestic Violence Hotline: 1-800-799-SAFE

The hotline provides team members, family members and the community with crisis intervention, information about sources of help and referrals for shelters, programs, social service agencies, legal programs and other helpful organizations. 1-800-799-SAFE (7233) (for deaf and hard of hearing: 1-800-787-3224)

Crisis Text Line: Text “MHFA” to 741741

Available 24/7, 365 days a year, this organization helps people with mental health challenges by connecting callers with trained crisis volunteers who will provide confidential advice, support and referrals, if needed.

Georgia Crisis Access Line: 1-800-715-4225

The Georgia Crisis & Access Line (GCAL) is a free and confidential crisis and access line funded by the Georgia Department of Behavioral Health and Developmental Disabilities. The My GCAL app is a tool for youths to have access to support.

Lifeline Crisis Chat

Visit crisischat.org to chat online with crisis centers around the United States.

The Trevor Project: 1-866-488-7386 or text “START” to 678678

The Trevor Project makes trained counselors available 24/7 to support youth who are in crisis, feeling suicidal, or in need of a safe and judgment free place to talk. Specializing in supporting the LGBTQI+ community.

Substance Abuse and Mental Health Services Administration’s (SAMHSA) Disaster Distress Helpline: 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.

SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.

People leaders are encouraged to be aware of team members showing signs of mental health challenges and know where and how to refer team members who may need help.

Managers should be sensitive to the following factors that can impact mental health and exacerbate existing issues:

  • Conflicting work and home demands
  • Excessive workload
  • Lack of recognition
  • High-stress environments
  • Poor leadership

Team members with suicidal thoughts or intent need immediate attention. Encourage the team member to call the National Suicide Prevention Lifeline at 1-800-273-8255. Then, reach out to your local HR Business Partner Office for help.

According to the American Psychiatry Association, if a person is experiencing several of the following symptoms, it may be useful to follow up with a mental health professional:

  • Sleep or appetite changes — Dramatic sleep and appetite changes or decline in personal care
  • Mood changes — Rapid or dramatic shifts in emotions or depressed feelings
  • Withdrawal — Recent social withdrawal and loss of interest in activities previously enjoyed
  • Drop in functioning — An unusual drop in functioning, at school, work or social activities, such as quitting sports, failing in school or difficulty performing familiar tasks
  • Problems thinking — Problems with concentration, memory or logical thought and speech that are hard to explain
  • Increased sensitivity — Heightened sensitivity to sights, sounds, smells or touch; avoidance of over-stimulating situations
  • Apathy — Loss of initiative or desire to participate in any activity
  • Feeling disconnected — A vague feeling of being disconnected from oneself or one’s surroundings; a sense of unreality
  • Illogical thinking — Unusual or exaggerated beliefs about personal powers to understand meanings or influence events; illogical or “magical” thinking typical of childhood in an adult
  • Nervousness — Fear or suspiciousness of others or a strong nervous feeling
  • Unusual behavior – Odd, uncharacteristic, peculiar behavior

If you think your team member is experiencing a mental health issue, confidentially direct him/her to important resources highlighted on this page, or reach out to your local HR Business Partner Office for help.

Counseling Services

The list of resources below is intended to serve as options for you and your family members in times of need. While many of these resources qualify for financial assistance and/or are considered in-network under your medical plan, there is the possibility that some care may be directed to out-of-network providers.

Self-Care

Castlight Behavioral Health

Castlight’s Behavioral Health platform for MyHealth360 plan members provides education on available behavioral health resources, simplifies the search for care, helps you find affordable high-quality providers and encourages dialogue to address stigma around mental health. Programs are available to MyHealth360 plan members via the Castlight app.

Healthy Habits

Climb to healthier heights with the Healthy Habits tracker. This feature allows MyHealth360 plan members to choose a habit to add to your routine, take small steps practicing it and grow it until you do it automatically. Self-care habits include: breathing exercises, meditation, reading, practicing gratitude and connecting with others. The tracker is available to MyHealth360 plan members via the Castlight app.

Piedmont team members and their family members have direct access to confidential counseling and referral services through the Piedmont Crisis Line at 844-338-4232. The Piedmont Crisis Line is available 24/7. Professionally trained counselors and Spanish translators are available to assist.

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Most Piedmont Locations

(team members at Atlanta, Athens, Columbus, Eastside, Fayette, Henry, Mountainside, Newnan, Newton, Rockdale, Walton, System Support Services and Physician Enterprise [Piedmont Clinic, PHI and PMCC])

In-Region Remote

(team members residing in Georgia, Alabama and South Carolina, including System Support Services and Physician Enterprise [Piedmont Clinic, PHI and PMCC])

Out-of-Region Remote

(team members in all other U.S. states; including System Support Services and Physician Enterprise [Piedmont Clinic, PHI and PMCC])

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