Piedmont’s well-being programs are designed to meet the holistic wellness needs of our multi-generational and diverse workforce. Explore the exciting offerings that support your behavioral health, physical wellness, family wellness and financial wellness at every stage of your life.
Be sure to connect with your designated system wellness team for more information.
Piedmont Crisis Line
National Child Abuse Hotline
National Suicide Prevention Lifeline
National Domestic Violence Hotline
VITAL WorkLife for Physicians, APPs and Executives
Military Veterans
Support Line
Piedmont Crisis Line: 844-338-4232
The Piedmont Crisis Line provides Piedmont team members and their family members direct access to confidential counseling and referral services. The Piedmont Crisis Line is available 24/7. Professionally trained counselors and Spanish translators are available to assist. Call 844-338-4232.
National Child Abuse Hotline: 1-800-4-A-CHILD
The hotline provides team members, family members and the community with crisis intervention, information and referrals to thousands of emergency, social service and support resources. Call or text 24/7 for confidential access to professional crisis counselors. 1-800-4-A-CHILD (TDD 1-800-422-4453)
National Domestic Violence Hotline: 1-800-799-SAFE
The hotline provides team members, family members and the community with crisis intervention, information about sources of help and referrals for shelters, programs, social service agencies, legal programs and other helpful organizations. 1-800-799-SAFE (7233) (for deaf and hard of hearing: 1-800-787-3224)
Crisis Text Line: Text “MHFA” to 741741
Available 24/7, 365 days a year, this organization helps people with mental health challenges by connecting callers with trained crisis volunteers who will provide confidential advice, support and referrals, if needed.
Georgia Crisis Access Line: 1-800-715-4225
The Georgia Crisis & Access Line (GCAL) is a free and confidential crisis and access line funded by the Georgia Department of Behavioral Health and Developmental Disabilities. The My GCAL app is a tool for youths to have access to support.
Lifeline Crisis Chat
Visit crisischat.org to chat online with crisis centers around the United States.
The Trevor Project: 1-866-488-7386 or text “START” to 678678
The Trevor Project makes trained counselors available 24/7 to support youth who are in crisis, feeling suicidal, or in need of a safe and judgment free place to talk. Specializing in supporting the LGBTQI+ community.
Substance Abuse and Mental Health Services Administration’s (SAMHSA) Disaster Distress Helpline: 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.
SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.
People leaders are encouraged to be aware of team members showing signs of mental health challenges and know where and how to refer team members who may need help.
Managers should be sensitive to the following factors that can impact mental health and exacerbate existing issues:
Team members with suicidal thoughts or intent need immediate attention. Encourage the team member to call the National Suicide Prevention Lifeline at 1-800-273-8255. Then, reach out to your local HR Business Partner Office for help.
According to the American Psychiatry Association, if a person is experiencing several of the following symptoms, it may be useful to follow up with a mental health professional:
If you think your team member is experiencing a mental health issue, confidentially direct him/her to important resources highlighted on this page, or reach out to your local HR Business Partner Office for help.
The list of resources below is intended to serve as options for you and your family members in times of need. While many of these resources qualify for financial assistance and/or are considered in-network under your medical plan, there is the possibility that some care may be directed to out-of-network providers.
Brightside offers personalized anxiety and depression care from the comfort of home with evidence-based therapy, medication and the support of expert providers at every step. Brightside currently offers three monthly subscription-based plans. This service is covered through the MyHealth360 medical plan’s behavioral health benefits and can be accessed by going to Brightside.
Cigna’s broad behavioral health network is available for services covered under the MyHealth360 medical plan. Clinical programs include:
To find in-network providers, call 877-601-3835 (toll-free, 24/7) or go to myCigna.com and follow these step-by-step instructions.
Confide EAP, powered by Evernorth, is a free, confidential counseling and referral service that provides all Piedmont team members and household members with an in-person or telephone assessment and assistance with: behavioral health, family and marital counseling, domestic violence support, childcare, eldercare and parenting support, and financial and legal matters.
MAP Health helps support mental health and addiction recovery through the use of certified peer recovery support specialists. Peer specialists help individuals achieve and sustain long-term recovery from mental health conditions and from substance use. Peer specialists have walked the walk before and can help guide you on your journey to wellness. Web-based and phone support available 24/7, including for family members. This service is covered through the MyHealth360 medical plan’s behavioral health benefits and can be accessed by going to MAP Health.
Meru Health’s 12-week treatment program is different from traditional therapy. The clinically proven program includes a licensed therapist, psychiatrist, anonymous peer support, biofeedback device and evidence-based digital content for sleep, nutrition and more. All of this can be accessed from a smartphone, anytime and anywhere.
The program is focused on addressing stress, anxiety, depression and burnout. Over the course of three months, participants will learn and practice the skills needed to create long-lasting healthy lifestyle habits. Participants start the program by completing an intake call with a licensed therapist. The remainder of the 12-week program is accessed through the Meru Health app where participants can communicate with their therapists daily via app chat and access a wide variety of practices and skill-building activities. This service is covered through the MyHealth360 medical plan’s behavioral health benefits and can be accessed by going to Meru Health.
Online alcohol treatment on your own terms. Join Monument to get evidence-based care and community support to change your drinking habits.
This service is covered through the MyHealth360 medical plan’s behavioral health benefits and can be accessed by going to Monument.
Search for organizations that are committed to providing mental health services to anyone in the community who needs it regardless of their ability to pay.
NOCD therapy includes video-based obsessive compulsive disorder (OCD) therapy and in-between session support, right in the NOCD platform. It offers exposure response prevention, or ERP, which is the most effective OCD treatment.
This service is covered through the MyHealth360 medical plan’s behavioral health benefits and can be accessed by going to NOCD.
The Confide EAP, powered by Evernorth, includes access to Talkspace. Talkspace is an online therapy platform that makes it easy and convenient for you to connect with a licensed behavioral therapist from anywhere, at any time. With Talkspace, you can send text, video and voice messages to your dedicated therapist via web browser or the Talkspace mobile app. Team members and their household members can request Talkspace as their provider by calling the EAP 24/7 at 844-338-4232. Like other EAP providers, Talkspace is also part of Cigna’s behavioral health network.
VITAL WorkLife has a suite of resources that are available exclusively for Piedmont nurses, patient care technicians (PCTs), medical assistants (MAs), physicians, APPs and executives.
For nurses, PCTs and MAs, resources include: confidential peer coaching via phone, in-person and phone counseling with master’s- and doctorate-level professionals and crisis care. Call VITAL Worklife at 800-383-1908 to access your confidential, one-on-one, telephonic services.
For physicians, APPs and executive directors and above, resources include: confidential, in-person and phone counseling, a worklife concierge to help with everyday and special occasion tasks and legal and financial consultations and support. Call VITAL WorkLife at 877-731-3949 or download the VITAL WorkLife app to access support.
Trained professionals can help you and your family sort through and cope with personal and professional challenges. Specifically, VITAL WorkLife counselors and peer coaches can discreetly and confidentially help you and your family members manage your fears, normalize concerns and identify coping mechanisms.
For additional information, please visit VitalWorkLife.com or email ClinicianExperience@piedmont.org.
Castlight Behavioral Health
Castlight’s Behavioral Health platform for MyHealth360 plan members provides education on available behavioral health resources, simplifies the search for care, helps you find affordable high-quality providers and encourages dialogue to address stigma around mental health. Programs are available to MyHealth360 plan members via the Castlight app.
Healthy Habits
Climb to healthier heights with the Healthy Habits tracker. This feature allows MyHealth360 plan members to choose a habit to add to your routine, take small steps practicing it and grow it until you do it automatically. Self-care habits include: breathing exercises, meditation, reading, practicing gratitude and connecting with others. The tracker is available to MyHealth360 plan members via the Castlight app.
MyHealth360 plan members have access to Happify, a free app with science-based games and activities that are designed to help you:
Sign up and download the free mobile app today at happify.com/Cigna or learn more.
MyHealth360 plan members have access to iPrevail, a digital therapeutics platform designed by experienced clinicians to help you take control of the stresses of everyday life and challenges associated with life’s difficult transitions. Learn how to boost your mood and improve mental health with on-demand coaching 24/7. After completing a brief assessment, you receive a program tailored to your needs that includes interactive lessons and tools. Get started by going to myCigna.com, the “Stress and Emotional Wellness” page, and click on the iPrevail link.
Piedmont team members and their family members have direct access to confidential counseling and referral services through the Piedmont Crisis Line at 844-338-4232. The Piedmont Crisis Line is available 24/7. Professionally trained counselors and Spanish translators are available to assist.
This website is not inclusive of all situations and is provided for informational purposes only. It is not intended to be an official legal document. If there are conflicts between the website and IRS regulations, the member handbook, or the Summary Plan Description (SPD), IRS regulations, the member handbook, and the SPD will govern.