Piedmont’s well-being programs are designed to meet the holistic wellness needs of our multi-generational and diverse workforce. Explore the exciting offerings that support your behavioral health, physical wellness, family wellness and financial wellness at every stage of your life.
Be sure to connect with your designated system wellness team for more information.
Piedmont Crisis Line
National Child Abuse Hotline
National Suicide Prevention Lifeline
National Domestic Violence Hotline
VITAL WorkLife for Physicians, APPs and Executives
Military Veterans
Support Line
Piedmont Crisis Line: 844-338-4232
The Piedmont Crisis Line provides Piedmont team members and their family members direct access to confidential counseling and referral services. The Piedmont Crisis Line is available 24/7. Professionally trained counselors and Spanish translators are available to assist. Call 844-338-4232.
National Child Abuse Hotline: 1-800-4-A-CHILD
The hotline provides team members, family members and the community with crisis intervention, information and referrals to thousands of emergency, social service and support resources. Call or text 24/7 for confidential access to professional crisis counselors. 1-800-4-A-CHILD (TDD 1-800-422-4453)
National Domestic Violence Hotline: 1-800-799-SAFE
The hotline provides team members, family members and the community with crisis intervention, information about sources of help and referrals for shelters, programs, social service agencies, legal programs and other helpful organizations. 1-800-799-SAFE (7233) (for deaf and hard of hearing: 1-800-787-3224)
Crisis Text Line: Text “MHFA” to 741741
Available 24/7, 365 days a year, this organization helps people with mental health challenges by connecting callers with trained crisis volunteers who will provide confidential advice, support and referrals, if needed.
Georgia Crisis Access Line: 1-800-715-4225
The Georgia Crisis & Access Line (GCAL) is a free and confidential crisis and access line funded by the Georgia Department of Behavioral Health and Developmental Disabilities. The My GCAL app is a tool for youths to have access to support.
Lifeline Crisis Chat
Visit crisischat.org to chat online with crisis centers around the United States.
The Trevor Project: 1-866-488-7386 or text “START” to 678678
The Trevor Project makes trained counselors available 24/7 to support youth who are in crisis, feeling suicidal, or in need of a safe and judgment free place to talk. Specializing in supporting the LGBTQI+ community.
Substance Abuse and Mental Health Services Administration’s (SAMHSA) Disaster Distress Helpline: 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.
SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.
People leaders are encouraged to be aware of team members showing signs of mental health challenges and know where and how to refer team members who may need help.
Managers should be sensitive to the following factors that can impact mental health and exacerbate existing issues:
Team members with suicidal thoughts or intent need immediate attention. Encourage the team member to call the National Suicide Prevention Lifeline at 1-800-273-8255. Then, reach out to your local HR Business Partner Office for help.
According to the American Psychiatry Association, if a person is experiencing several of the following symptoms, it may be useful to follow up with a mental health professional:
If you think your team member is experiencing a mental health issue, confidentially direct him/her to important resources highlighted on this page, or reach out to your local HR Business Partner Office for help.
The list of resources below is intended to serve as options for you and your family members in times of need. While many of these resources qualify for financial assistance and/or are considered in-network under your medical plan, there is the possibility that some care may be directed to out-of-network providers.
Brightline is a national pediatric behavioral health provider that provides extraordinary support for kids, teens, and parents. Even better, it’s all delivered virtually, so you can get support when and where you need it. When you sign up for Brightline, you will immediately have access to care for kids 18 months-17 years old — and support for you, too.
This service is covered through the MyHealth360 medical plan’s behavioral health benefits and can be accessed by going to Brightline.
Cigna’s broad behavioral health network is available for services covered under the MyHealth360 medical plan. Clinical programs include:
To find in-network providers, call 877-601-3835 (toll-free, 24/7) or go to myCigna.com and follow these step-by-step instructions.
Confide EAP, powered by Evernorth, is a free, confidential counseling and referral service that provides all Piedmont team members and household members with an in-person or telephone assessment and assistance with: behavioral health, family and marital counseling, domestic violence support, childcare, eldercare and parenting support, and financial and legal matters.
Online alcohol treatment on your own terms. Join Monument to get evidence-based care and community support to change your drinking habits.
This service is covered through the MyHealth360 medical plan’s behavioral health benefits and can be accessed by going to Monument.
VITAL WorkLife has a suite of resources that are available exclusively for Piedmont’s physicians, APPs and executives. Resources include: confidential, in-person and phone counseling with master’s- and doctorate-level professionals, nurse peer coaching, a worklife concierge to help with everyday and special occasion tasks, as well as legal and financial consultations and support.
Trained professionals can help you and your family sort through and cope with personal and professional challenges. Specifically, VITAL WorkLife counselors, peer coaches and concierge services can discreetly and confidentially help you and your family members manage your fears, normalize concerns and identify coping mechanisms.
Contact VITAL WorkLife at 877-731-3949 or download the VITAL WorkLife app to access support. If you need additional information, please visit VitalWorkLife.com or email ClinicianExperience@piedmont.org.
Castlight Behavioral Health
Castlight’s Behavioral Health platform for MyHealth360 plan members provides education on available behavioral health resources, simplifies the search for care, helps you find affordable high-quality providers and encourages dialogue to address stigma around mental health. Programs are available to MyHealth360 plan members via the Castlight app.
Healthy Habits
Climb to healthier heights with the Healthy Habits tracker. This feature allows MyHealth360 plan members to choose a habit to add to your routine, take small steps practicing it and grow it until you do it automatically. Self-care habits include: breathing exercises, meditation, reading, practicing gratitude and connecting with others. The tracker is available to MyHealth360 plan members via the Castlight app.
Piedmont team members and their family members have direct access to confidential counseling and referral services through the Piedmont Crisis Line at 844-338-4232. The Piedmont Crisis Line is available 24/7. Professionally trained counselors and Spanish translators are available to assist.
This website is not inclusive of all situations and is provided for informational purposes only. It is not intended to be an official legal document. If there are conflicts between the website and IRS regulations, the member handbook, or the Summary Plan Description (SPD), IRS regulations, the member handbook, and the SPD will govern.