Well-being

Castlight, our one-stop-shop for benefits navigation and well-being activity tracking, is available to all Piedmont team members and spouses who are covered by a MyHealth360 medical plan.

Use the Castlight app to participate in well-being activities and earn points to apply towards sweepstakes.

You can download the Castlight mobile app and register now. MyHealth360 plan members will see a notification that your account is being set up, and you will be notified by email when it is ready.

• From a laptop or desktop computer: Go to mycastlight.com/piedmont
• From your smartphone or other mobile device: Download Castlight via the Apple App Store or Google Play Store (make sure your Bluetooth is enabled)
  1. Activate your account using your personal email address
  2. Create a password (at least eight characters; must include at least one uppercase, one lowercase and one number)
  3. Enter your information (date of birth, name and Piedmont ID number)
  4. Submit

Need to register your spouse or domestic partner with Castlight? Follow this guide to learn more.

To ensure you are credited for all points earned through activity tracking, automatically sync your devices at least once every 14 days by opening your activity tracker’s app.

If you don’t track your steps, food and sleep through a tracker or mobile device, or if you want to track specific, non-step activity, use Castlight’s manual tracking feature. Here’s how:

1. Open the Castlight app with your mobile device or visit mycastlight.com/piedmont
2. Once you’ve signed in, select the “Log manually” link located near your steps, food and sleep programs.
3. Choose the day you’d like to add activity for, up to 30 days prior to the current date. Use the slider to add steps, food and sleep.
4. You can also convert other activities to steps by selecting “More activities.” Choose from a list of popular activities or log a custom entry.

Still not getting credit for daily activities? If you synced Castlight with various trackers, make sure your credit is recording. In your Castlight app, if you notice gaps in the dates of data recorded, check to be sure your trackers are still synced. If you see gaps where data has not transferred from your device, contact Castlight Support.

All of your benefits information and vendor contacts are conveniently accessible to you 24/7 through Castlight. Within your mobile app, just click on “Explore.”

HR Service Center: Call 678-503-1900 (Monday – Friday, 8:30 a.m. – 5 p.m.)

Castlight: Call 855-545-5948 (Monday – Friday, 8 a.m. to 9 p.m.) or email support@castlighthealth.com